Cancellation policy

Cancellation Policy

Some items in our store are offered as a subscription. This policy explains how you can manage or cancel subscription purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the frequency you select at checkout. Your payment details are stored securely and you'll be charged automatically before each delivery.

You can cancel or modify your subscription at any time before your next billing date. To make changes, you can:

• Log in to your account and manage your subscription from your account portal
• Email us at support@getcarecomfort.com
• Reach us via live chat on our website

There are no cancellation fees - ever.

If you'd like to return an item from a subscription order, our standard 60-day return window applies. See our Returns, Exchanges & Cancellations Policy for full details.

Have questions? We're happy to help - reach us via live chat, email us at support@getcarecomfort.com, or call us at (800) 654-0186.